Premark Lab

Effective Date: May 12, 2026
Last Updated: May 12, 2026
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Premark Lab ("we," "us," or "our") operates premarklab.com and provides marketing infrastructure services to therapists in private practice. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it.1. Information We Collect
Information You Provide DirectlyContact form submissions: When you fill out a contact form on our website, we collect your name and email address along with the message you submit.
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Client onboarding: When you become a client, we collect your name, business name, email address, and billing information. Payment details are processed directly by Stripe and are never stored on our systems.Access You Grant Us
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To deliver our services, clients grant us the following access:Google Business Profile manager access: We request manager-level access to your Google Business Profile to perform optimization, post content, and manage reviews on your behalf. We do not access, store, or use any patient data through this access.
Website CMS access: We request content management system access to your existing website to deploy content on your behalf. We do not access, collect, or store any patient records or sensitive health information through this access.Information Collected Automatically
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Our website is built on Webflow. Webflow may collect standard server log data including IP addresses, browser type, and pages visited. We do not currently use additional analytics tools or tracking pixels.
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2. How We Use Your Information
We use the information we collect to:Respond to inquiries submitted through our contact form
Process and manage your subscription through Stripe
Deliver contracted marketing services including GBP management and content deployment
Communicate with you about your account and service delivery
Send marketing and service updates (where you have opted in)

3. Email Communications
We may contact you via email for service-related communications. In the future, we may use Brevo to send marketing emails to subscribers who have opted in. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email.

4. Payment Processing
All payment transactions are processed by Stripe. We do not collect, store, or have access to your full payment card details. Stripe's privacy policy is available at stripe.com/privacy.

5. Patient Data
Premark Lab does not access, collect, process, or store any patient data, patient health information, or protected health information (PHI) of any kind. Our services are directed exclusively at therapists as business owners, not at their patients. All research we conduct uses published peer-reviewed databases and clinical literature — not individual patient records.

6. Data Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:Service providers: With Stripe for payment processing and Webflow for website infrastructure, each operating under their own privacy policies.
Legal compliance: If required by law, court order, or governmental authority.
Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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7. Data Retention
We retain your contact and account information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain records for a reasonable period for legal and accounting purposes. You may request deletion of your data at any time by contacting us.

8. Your Rights
Depending on your location, you may have the right to: Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for communications at any timeTo exercise any of these rights, contact us at hello@premarklab.com.

9. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure. We encourage you to contact us promptly if you believe your account has been compromised.

10. Children's Privacy
Our services are intended for licensed mental health professionals operating private practices. We do not knowingly collect information from anyone under the age of 18.

11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

12. Contact
If you have questions about this Privacy Policy, contact us at:
Premark Lab
1207 Delaware Ave #3967
Wilmington, DE 19806
hello@premarklab.com
+1 302 305 4961